Saikat Bhattacharya

Enterprise Sales Director @Ozonetel | oneCXi

New Delhi, IN

Selling CCaaS, CPaaS and B2B Enterprise Solutions. Managing the entire CX journey of the enterprises. Product handled- Contact Centre Solution, SMS, Chat, Business WhatsApp, Truecaller business verified solution, Voice Bots, Chat Bots and Speech Analytics solutions. Providing customized Solutions to the corporates as per their business use case. Catering post-sales and integration assistance for corporates. Looking after Enterprise Business for Entire North, Eastern & Western Market. Responsible for doing end to end new business development and account management. Managing Inside Sales, Corporate Accounts & Channel Business of the region. Planning sales activities and analysing metrics to deliver on sales plans. Working towards development of corporate relationship with new as well as existing clients. Managing end to end customer life cycle, Cross selling and upselling. Experience on CRM and Sales management reporting tools. Interactions with C-level executives of an organization. Serving diversified customer segments which includes – Start-ups, E-commerce, Edtech, Fintech Healthcare, BPO, NGO, BFSI etc. Driving product demonstrations for new and existing clients. Looking after the training and handholding of the new customers who come onboard. Churned well known competitors like Avaya, Genesys, Knowlarity and increased month on month revenue for the company. Proposing customized solution as per the client business needs.

Symbiosis Institute of Management Studies

MBA, Marketing

Swami.Ram.Tirtha.Public.School

Matriculation, Matriculation