Sai Keerthana Bala

Qa Engineer @IBM

US

Working as a QA Engineer on a major modernization and migration initiative at the California Department of Health Care Services (DHCS) — partnering with IBM and Softsol to upgrade legacy Medicaid Management Information Systems (MMIS) to a modern, secure, cloud-enabled healthcare platformPerformed comprehensive testing on both web and desktop applications as part of a healthcare transformation project converting older technology stacks to modern solutions with improved performance, usability, and compliance.• Collaborated with cross-functional teams to implement QA practices aligned with HIPAA and other regulatory standards, ensuring robustness, data privacy, and security across healthcare services.• Executed test planning, test case development, and defect lifecycle tracking across UI, APIs, and backend services.• Performed system integrations testing, ETL testing, and data validation to ensure accurate migration of legacy data and reliable performance in the upgraded environment.• Strengthened automation capabilities by incorporating web application automation using Selenium and enhanced API automation with REST tools.• Gained exposure to healthcare domain workflows, compliance frameworks, and real-world scenarios related to eligibility, claims management, provider portals, and administrative functions.• Used Agile methodologies to deliver iterative quality improvements while participating in sprint planning, reviews, and defect triaging.

Genius grammar School

School

Jawaharlal Nehru Technological University

BTech - Bachelor of Technology

Sri Chaitanya College of Education

Mpc