Sai Ganapathy Swaminathan

WORK HISTORY

EDUCATION

ABOUT SAI GANAPATHY SWAMINATHAN

Product manager and software developer with 5.5+ years of experience in B2B SaaS. Graduated with an MS in Engineering Management (GPA: 4.0/4.0) from Arizona State University, United States, in May 2025.I have experience translating customer needs into actionable product solutions for customers. I identify pain points, clarify requirements, and document them into Product Requirement Documents (PRDs) and user stories to ensure alignment with business and technical teams. I work closely with engineering, sales, product, and customer success to align product strategy with customer expectations. I put together the product road-map, prioritizing features and tasks that align with the product vision and goals. My typical work includes reviewing KPIs through data analytics dashboards, addressing support tickets, collaborating with tech teams for weekly updates, building prototypes for product enhancements, new features, MVPs and also updating the feature road-map based on urgent customer needs. I also lead the enterprise customer calls to assist with custom product needs. I join product webinars to take technical and business questions by potential customers, helping to build trust in the product. In critical escalations, I ensure availability and lead root cause analysis (RCA) to resolve issues quickly and improve the stability of the product.I have given quarterly updates to senior management and deliver executive presentations following the 10/20/30 rule. I have been involved in customer visits for product health checks and have participated in tech conferences to stay updated on industry trends. I am passionate about bringing features that align with business goals and customer needs. I focus on customer satisfaction, balancing priorities, and ensuring stakeholder alignment for efficient execution.Skills - Product Management, Product Strategy, GTM, Stakeholder Management, Product Life-cycle Management, Product Road Mapping, Prototyping, Usability Optimization, Version Controls(Git/Hg), Third-Party Integration, Database (MS SQL, PGSQL), MVC Framework, OOP – Java, JavaScript, MicroServices, Agile Development, SDLC, Feature Prioritization, Product Requirement Document, Market and Competitor Analysis, Figma.