Sahib Mansoori
Qa Tester @IBM
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WORK HISTORY
Qa Tester @IBM
Bengaluru, IN
As a QA Tester in the Education Development, I ensure the highest quality of the developed courses and tools through rigorous testing and thorough attention to detail. My role encompasses a wide range of testing activities, ensuring seamless integration and accessibility for all users.Key Responsibilities- Review and edit educational content in accordance to IBM Style Guide to ensure accuracy and clarity- Maintain high standards of quality throughout the development process- Conduct complete system integration tests to ensure smooth interaction between different components and devices- Validate compliance with accessibility standards and WCAG guidelines- Perform accessibility testing to ensure highly inclusive deliverables for individuals with disabilities- Oversee the final testing stages before course launches- Ensure integration between platforms, credits, and completions flows- Conduct thorough testing of the applications to identify and resolve issues- Collaborate with the development team to address and fix bugs reported in GitHub- Raise new issues in GitHub based on test findings and track their resolution- Implement automated testing scripts using Python to enhance testing efficiency and coverage- Integrate automation into the existing testing workflow for continuous improvement.
EDUCATION
Central Board of Secondary Education
12th
Indira Gandhi National Open University
Bachelor of Science - BS
ABOUT SAHIB MANSOORI
A dynamic QA Tester at IBM\'s education development department, leveraging expertise in system integration testing, automation testing, and customer engagement. With a background in sales and a passion for technology, I excel in ensuring the quality and accessibility of web applications and web courses. Prior experience at Vodafone Idea Limited equipped me with valuable customer-facing skills and a strong understanding of product promotion and customer satisfaction.• Spearheaded automation testing initiatives at IBM, resulting in a 30% decrease in overall testing time and a 20% improvement in application stability through API testing with Postman.• Conducted comprehensive root cause analysis, leading to a 25% decrease in defect density ensuring the reliability and usability of digital solutions.• Facilitated knowledge sharing sessions and training for new team members, fostering collaboration and synergy within cross-functional teams.With a proven track record of delivering results and a diverse skill set encompassing testing methodologies, customer service, and content creation, I am committed to driving success and innovation in every project.Let\'s connect!
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