Sachin Aggarwal
Senior Assistant Vice President @EXL
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WORK HISTORY
Senior Assistant Vice President @EXL
Noida, IN
Leading entire business operations including Delivery Excellence, Innovation, Risk Management, Attrition Management, Productivity & ProcessImprovement, and service standards for the unitResponsible timely project invoicing, forecasting, budgeting, and financial planning Developing strategy for continuous improvement in quality & productivity management processes to improve quality targets.
EDUCATION
Maharishi Dayanand University
Master of Business Administration (M.B.A.), Production and Operations Management
Hemwati Nandan Bahuguna Garhwal University
Master’s Degree, Business/Commerce, General
ABOUT SACHIN AGGARWAL
I am a seasoned Operations Leader with over 21 years of expertise in business operations and process management within the BPO and ITeS sectors. Leading large teams, driving process implementation, managing client relationships, and improving operational efficiency. My proficiency extends to US Healthcare processes, where I\'ve successfully managed multiple transitions, executions, and innovations to enhance service quality and client satisfaction.
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