Ryan Powell
Partnership Director @Mainstay
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WORK HISTORY
Partnership Director @Mainstay
As the Partnership Director at Mainstay, I oversee a Community of Practice dedicated to Service Optimization within our organization’s network of partnerships. I am accountable for managing the customer lifecycle for over 90 accounts, collectively generating an annual revenue of $2.4 million. My responsibilities encompass the projects and systems that influence all company partnerships, with a focus on enhancing internal efficiencies and implementing automation techniques within the Mainstay platform. Additionally, I utilize data analytics through various software tools, including Google Suite, Microsoft Office, Heap, Sigma, and R. I have played a pivotal role in the development and redesign of our company\'s Strategic Program Reviews, which have been adopted by the Partner Success team. Furthermore, I have contributed to numerous internal projects and committees aimed at the efficient and effective allocation of resources and staff time.
EDUCATION
Emory University
Bachelor of Arts
Vanderbilt University
Doctor of Education - EdD
Emory University
Master of Arts in Teaching
SKILLS
ABOUT RYAN POWELL
I hold a Doctoral degree from Vanderbilt University\'s Peabody School. I have expertise in Customer Success, Higher Education, and Technology, and have a proven track record of collaborating effectively with students, parents, staff, faculty, and various stakeholders in colleges and universities. I possess strong professional skills in using technology to achieve measurable outcomes, developing and assessing experiential retreats, creating and facilitating leadership programs, as well as extensive experience in curriculum design, assessment, student development, admissions, and retention.
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