Ryan Mahaffey

Inside Sales Representative @Reliable Medical

Naperville, IL, US

Consistently top-performing Inside Sales Representative, holding two all-time company records for most customized motorized wheelchairs delivered and most non-customized motorized wheelchairs delivered — demonstrating strong consultative sales ability, customer relationship building, and goal-oriented execution.• Collaborate daily with physicians, clinics, and healthcare providers to identify patient needs, confirm medical necessity, and drive successful DME fulfillment—ensuring regulatory compliance and accurate documentation.• Handle high volumes of paperwork and documentation with efficiency and precision—organized patient files, insurance forms, and medical justifications to streamline the sales and fulfillment cycle.• Played a key role in shortening sales cycles and improving patient access to necessary equipment—leveraged CRM tools and cross-department coordination to minimize delays.• Provide ongoing post-sale support to ensure patient satisfaction and provider trust, reinforcing long-term partnerships and repeat referrals.