Ruth Desroches
Head of Global Transformation and Ops Excellence, Customs Brokerage @CEVA Logistics
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WORK HISTORY
Head of Global Transformation and Ops Excellence, Customs Brokerage @CEVA Logistics
ABOUT RUTH DESROCHES
Strategically-focused Operations Executive with a proven track record of driving productivity, enhancing processes, elevating customer service, and optimizing profitability. Acknowledged for adeptly transforming underperforming operations by pinpointing areas for improvement and crafting innovative, cost-effective solutions to streamline processes, trim expenses, escalate competitiveness, and boost revenue streams.A collaborative leader with a history of fostering positive team dynamics, navigating through ambiguity, and adeptly managing intricate organizational transitions. Actively engaged as a mentor in the Cochlear Implant Program at Sunnybrook Health Sciences Centre, where I extend steadfast support, counsel, and guidance to individuals considering single or bi-lateral implants. By nurturing relationships and fostering collaboration amongst recipients, their families, and hospital personnel, I provide enduring guidance, thereby enriching the program\'s impact and the overall patient experience.Key Competencies: Process Improvement | Team Building | Business Strategy | Lean Six Sigma | Operational Excellence | Business Transformation | Project Management | Vendor Management | Business Analysis | Continuous Improvement | Mentorship | Leadership | Agile Methodologies | Change Management | Customer Experience | Business Continuity | Budget Planning | eCommerce | Customs Brokerage | Customs Compliance | Logistics | Artificial Intelligence | RPA | IDP | OCR
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