Rudy Alcantara

Logistics Operations Supervisor @Yusen Logistics Americas Inc

Jacksonville, FL, US

Working as a Liaison between major shippers/receivers and transportation carriers to secure the shipment of goods. Supervising functions of key accounts including filling client orders, scheduling pickup and delivery appointments, working with drivers and dispatchers to assign transportation requests, and partnering with outside carriers to fulfill shipping needs. Additional roles include:+ • Providing leading strategic client engagements and account management • Strong interpersonal and relationship management skills • Strong working knowledge in project management with demonstrable project/customer-focused accomplishments. • Providing customers with market & transportation trends, shipping quotes, updates on transit times and location of freight, and availability of trucks for certain lanes. Sharing updates with account executives and managers. • Drive account profitability and financial health through customer P&L management to understand the real-time business situation and the impacts of financial and operational. • Estimate and calculate volume and billing projections to determine the budget, volume forecast, and resource requirements • Responsible for making account-level financial decisions utilizing information from financial results, metrics, and key performance indicators (KPIs).

Florida State College at Jacksonville

Associate of Arts - AA, Pre Engineering/Business Management

University of Florida - Warrington College of Business

BSBA, Business Administration and Management, General

Association of State Floodplain Managers

CFM

GIS Certification Institute

GISP, Geographic Information Systems, GIS