Rachel Robison
Project Manager Ii - Division Support, Family & Internal Medicine @IHA
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WORK HISTORY
Project Manager Ii - Division Support, Family & Internal Medicine @IHA
Ann Arbor, MI, US
Lead division-wide operational and clinical projects that improved efficiency, standardization, and alignment with organizational goals.• Manage a contingent pool of primary care physicians, optimizing scheduling, coverage, and resource allocation to support patient access and continuity of care.• Supervise and develop clinical and administrative staff, driving engagement, accountability, and performance through targeted coaching and leadership.• Streamline data reporting and analytics to enhance insight into key operational, financial, and satisfaction metrics used for strategic decision-making.• Partner with senior leadership to implement process improvements and change management initiatives that strengthen cross-departmental collaboration and outcomes
EDUCATION
Schoolcraft College
Associate’s Degree, Health Services/Allied Health/Health Sciences, General
Baker College of Allen Park
Bachelor’s Degree, Health Services Administration
Livonia Churchill High School
High School
ABOUT RACHEL ROBISON
I’m an Operations Project Manager with 10+ years of experience leading clinical and administrative initiatives in healthcare. I specialize in optimizing workflows, implementing process improvements, and guiding cross-functional teams to achieve operational excellence.With a strong background in both patient care and business operations, I bridge the gap between strategy and execution—driving efficiency, compliance, and quality outcomes. I’m passionate about leading teams through change, improving systems, and creating sustainable solutions that enhance both organizational performance and patient experience.
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