Roy French

Global Practice Director @OpenText

Southampton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Global Practice Director @OpenText

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Spearheading the Observability & Service Management (OSM) Practice across EMEA and the Americas, enhancing service delivery quality.• Leading a global team of expert Solution Architects and Consultants, driving high-impact projects across diverse customer industries, including finance and government.• Building tangible value for clients through bringing together the breadth of our software solutions.

EDUCATION

2014 — 2018

Henley Business School

Flexible Executive MBA, Business Administration and Management, General

1987 — 1997

Bulmershe School

Business & Finance

SKILLS

Managed ServicesIntegrationProject Portfolio ManagementSafeStrategyProfessional ServicesIT OperationsProject ManagementSaasLeadershipSecurityEnterprise SoftwareEnterprise ArchitectureIT ManagementService ManagementItilService DeskTelecommunicationsData CenterPersonal DevelopmentSales EnablementVirtualizationPre-SalesInfrastructureRequirements AnalysisCloud ComputingSoftware as a Service (Saas)Solution ArchitecturePresalesValue PropositionIdentity ManagementIT Service ManagementSystems ManagementChange ManagementArchitectureAgile MethodologiesManagementConsultingService DeliveryProject Delivery

ABOUT ROY FRENCH

I am an experienced professional services leader with deep expertise in consulting and leading large, geographically distributed teams. My career spans hundreds of client environments across three continents and a wide range of industry verticals. This breadth of experience has shaped my belief that the objective measure of consulting success lies in delivering tangible value to customers—solutions that not only solve problems but also drive meaningful business outcomes.As a leader, my most important role is fostering continuous growth in those around me. My teams are encouraged to stretch beyond their comfort zones and to engage in environments where learning is constant and knowledge is shared. Only when we achieve this do we become our best.

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Roy French — Global Practice Director at OpenText in Southampton, GB | Unifers