Shoubhik Roy
Customer Success Operations Associate @Samsara
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WORK HISTORY
Customer Success Operations Associate @Samsara
EDUCATION
Canadian Securities Institute
Diploma, Investments and Securities
Shanghai Jiao Tong University
Bachelor of Business Administration (B.B.A.), Management
BrainStation
Data Analysis
IIBA Vancouver Chapter
Entry Certificate in Business Analysis , IIBA
Beedie School of Business at Simon Fraser University
Master of Business Administration - MBA, Business Administration and Management, General
The University of British Columbia
Bachelor of Management & Minor in Economics, Business Administration and Management, General
Emirates International School
International baccalaureate Diploma, International Business/Trade/Commerce
ABOUT SHOUBHIK ROY
Resourceful and adaptable support professional with strong problem-solving skills and technical acumen, experienced in using data and AI-driven tools to identify trends, resolve issues, and improve support workflows. Bring clear communication and presentation skills to deliver personalized solutions that meet customer needs. Proven ability to multitask, manage stakeholder expectations, and build strong cross-functional relationships in fast-paced, customer-facing environments.
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