Ross Milhench

Enterprise Account Director @Microsoft

GB

I help West Midlands councils deliver better services for residents by applying Microsoft M365, Power Platform, Dynamics 365, Azure, Copilot and Fabric to real problems. My role blends strategy and delivery: aligning leaders on priorities, simplifying the tech conversation for non‑technical teams, and turning pilots into scalable, measurable outcomes.Focus areas:• Modern work & Copilot (productivity, knowledge, secure collaboration)• Process automation & governance with Power Platform• Dynamics 365 for CRM/case management and service design• Data & analytics with Fabric for reporting and cross‑authority insight• Cloud foundations on Azure to support reliability, security and scaleIf you’re exploring Copilot, M365 optimisation, Power Platform automation, Dynamics service design, or a pragmatic data strategy in the region, happy to compare notes.

The Manchester Metropolitan University

Master of Business Administration - MBA