Ross Hunter
Head of Credit and Underwriting Services @HSBC
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WORK HISTORY
Head of Credit and Underwriting Services @HSBC
In this role I oversee secured and unsecured credit underwriting and collections services for the Channel Islands (Jersey, Guernsey, Alderney and Sark), the Isle of Man and the international lending provided worldwide via HSBC Expat.Key deliverables are to lead and manage strategy, priorities and performance on credit acquisition approvals, pre-delinquency, credit and account management activities, aiming for optimum risk mitigation and the implementation of efficient, effective and robust processes. Responsibilities also include training, governance, bureau management and regulatory reporting.
EDUCATION
Prestwick Academy
High School
ABOUT ROSS HUNTER
As an experienced people manager who has worked in various challenging environments I take pride in being able to effectively coach and support individuals as well as working with an extensive network of stakeholders to lead within my area and drive the wider business towards success.My ability to plan and prioritize enables me to effectively balance multiple business needs in an often changing landscape allowing flexibility to adapt to both challenges and growth opportunities to continue to meet and exceed the key strategic objectives set out by the business leading to an ongoing increase in revenue. One of the main drivers that keeps me motivated is seeing success from continually streamlining processes to simplify journeys where possible, reducing barriers to ultimately create a better working environment and smoother overall customer journey.
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