Rory Tempest
Client Director @Natilik
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WORK HISTORY
Client Director @Natilik
London, GB
I lead strategic engagements with major financial services clients, helping them reimagine customer experience and deliver measurable value through digital transformation. My remit spans client leadership, business development, and delivery oversight across complex, multi-market programmes.Key contributions include:Driving commercial growth by expanding client relationships, securing 8-figure strategic engagements, and shaping market propositions that deliver sustainable revenueAdvising boards and executive teams on customer-led transformation strategies that balance regulatory requirements with growth and innovation.Leading global client engagements focused on redefining digital and omnichannel experiences, improving customer journeys, and embedding customer-centric operating models.Shaping and scaling AI and data-driven propositions that enhance customer insight, operational efficiency, and personalised engagement.Building and coaching high-performing, cross-functional teams to deliver at pace while achieving measurable business outcomes.Acting as a trusted partner to C-level stakeholders, aligning technology, people, and processes to deliver ROI and long-term resilience.
EDUCATION
University of York
Management
SKILLS
ABOUT RORY TEMPEST
I am a Client Director and Chartered Leader with 17 years of experience advising boards and executive teams on digital and customer transformation. I have built and scaled an award-winning management consultancy, developed market-leading propositions, and led global client engagements for some of the world’s most iconic brands across more than 60 countries My focus is on helping organisations harness AI and emerging technologies to accelerate growth, strengthen resilience, and deliver measurable ROI. I work at the intersection of strategy, technology, and people- ensuring that complex change not only achieves commercial outcomes but is embedded sustainably across the organisation.I am most effective in environments where ambition meets complexity, aligning diverse stakeholder agendas and delivering transformation that creates lasting business value at scale.
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