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Roni George
Business Process Executive @Infosys BPM
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WORK HISTORY
Business Process Executive @Infosys BPM
Clonmel, IE
Handles inbound customer inquiries, providing high-quality support to ensure a positive customer experience.• Analyzes existing business processes to identify opportunities for improvement and develops comprehensive documentation.• Resolves customer issues effectively through active listening and skilled problem-solving techniques.
EDUCATION
University of Galway - J.E. Cairnes School of Business & Economics
Master of Science - MS, Information Systems Management
Rajiv Gandhi Institute of Technology, Kottayam
Bachelor's degree, Mechanical Engineering
St Berchmans Higher Secondary School
Secondary, Computer Science
SKILLS
ABOUT RONI GEORGE
Certified ScrumMaster (CSM) with a Master of Science in Information Systems Management…
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