Ron Thompson
Director, U s Service Delivery - Business Continuity and Resiliency Services @IBM
Middletown, DE, US
EMAILS
r••••••••@us.ibm.com
MOBILE NUMBERS
+13•••••••24
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WORK HISTORY
Jan 2005 — Present
Director, U s Service Delivery - Business Continuity and Resiliency Services @IBM
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Gaithersburg, MD, US
Responsible for the entire delivery operation for Business Continuity and Resiliency Services in the United States. Includes processes, infrastructure, sites, operational excellence, Client satisfaction, risk, cost ($300m+), and growth.
EDUCATION
1975 — 1979
PennWest Clarion
Bachelor of Science (BS), Computer Science
SKILLS
Software as a Service (Saas)Business IntelligenceProject DeliveryManagementProfessional ServicesRisk ManagementStrategyDisaster RecoveryRequirements AnalysisCloud ComputingIT StrategyIT ManagementIncident ManagementPmoPmpSolution SellingManagement ConsultingIT OutsourcingInformation TechnologyData CenterSecurityEnterprise SoftwareEnterprise ArchitectureBusiness Continuity PlanningVendor ManagementSaasManaged ServicesIntegrationProject Portfolio ManagementTeam LeadershipProject ManagementProcess ImprovementBusiness ProcessInfrastructureGovernanceBusiness Process ImprovementItilOutsourcingService DeliverySdlc
ABOUT RON THOMPSON
Determined, visionary executive responsible for all aspects of worldwide delivery of the Business Continuity and Resiliency Business for IBM.
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