Roman Garcia Aguayo
Guest Services Associate @Target
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WORK HISTORY
Guest Services Associate @Target
Richmond, VA, US
Served as the first point of contact for guests, assisting with purchases, returns, exchanges, and general inquiries in a professional and efficient manner.Maintained a welcoming and organized checkout area, ensuring a smooth and positive shopping experience.Resolved guest concerns quickly and effectively to ensure satisfaction and brand loyalty.Supported sales floor operations by restocking merchandise, managing online order pickups, and maintaining visual presentation standards.Operated POS systems, handled cash and digital transactions accurately, and balanced registers.Collaborated with team members and department leads to meet daily performance goals and enhance store efficiency.Promoted Target Circle offers, RedCard memberships, and guest savings opportunities to drive customer engagement.
EDUCATION
Virginia Commonwealth University
Bachelor of Science, Marketing (Communications & Analytics)
Brightpoint Community College
Associate's degree, General Studies
ABOUT ROMAN GARCIA AGUAYO
Recent VCU Marketing graduate passionate about turning ideas into memorable brand experiences. From building nonprofit marketing strategies to creating experiential campaigns with The Newviews Agency, I’ve developed a strong blend of analytics, creativity, and community-driven storytelling. As a first-generation graduate, I’m driven to find meaningful ways to connect brands with people and bring ideas to life in impactful ways. I’m currently seeking full-time opportunities in communications and analytics where I can continue to grow, contribute, and learn in a fast-paced, creative environment. Long term, I’m excited about building a career at the intersection of storytelling, marketing, and entertainment. Current obsession: Hamnet (film).
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