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Rolando Peña Delfín
Analista Sr Change Management @Edenred México
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WORK HISTORY
Analista Sr Change Management @Edenred México
Ciudad de Mexico, MX
Define a Change Management strategy to support transformational business change programs, focused on the area of Technology and cross-functional areas- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness- Improved company efficiency with the development of key performance indicators and tracking metrics- Optimized project management, resulting in timely deliverables and improved client satisfaction rates- Creation and Co-Creation of strategies for Organizational Communication, Measurement, Sponsorship, Recognition, and Internal Training for the launch and follow-up of the product portfolio and initiatives from different areas.
EDUCATION
Universidad de las Américas Puebla
Estudiante
Universidad de León
Grado en Administración y Dirección de Empresas
ABOUT ROLANDO PEÑA DELFÍN
Excelling in client relationship management and data analysis. Spearheaded initiatives…
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