Robyn Grimshaw

Customer Service Officer @AQA

Stockport, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Customer Service Officer @AQA

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Manchester, GB

EDUCATION

2001 — 2006

Whalley Range High School

GCSE

2007 — 2009

The Manchester College

BTEC National Diploma, IT

SKILLS

Industrial RelationsTime ManagementFirst AidLegal AdviceMicrosoft ExcelCoachingGrievancesEmployment LawMicrosoft OutlookDispute ResolutionIT Service DeliveryPublic SectorTeamworkChange ManagementMicrosoft OfficeTeam ManagementMicrosoft WordPerformance ManagementEmployee TrainingGroup MeetingsSocial MediaProject PlanningFirst Aid TrainingEquality & DiversityEmployment LegislationCustomer ServiceJob EvaluationEmployment ContractsProposal WritingEmployee RelationsManagementLeading MeetingsProject ManagementHR PoliciesSharepointTrainingDisciplinariesDigital MarketingTupeFire Safety

ABOUT ROBYN GRIMSHAW

With over 16 years of experience at Acas, I specialise in delivering professional training to employers and HR professionals on UK employment law and workplace relationships. My role as Training Delivery Officer is supported by a strong foundation in performance reviews, team leadership, and customer experience, which I have honed throughout my tenure. My mission is to empower organizations by fostering better workplace practices through effective training and support. I am committed to creating impactful learning experiences that contribute to improved organisational performance and employee engagement.

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Robyn Grimshaw — Customer Service Officer at AQA in Stockport, GB | Unifers