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RD

Robin Danks

Operations Manager @Sainsbury's

Dunoon, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Sep 2018 — Present

Operations Manager @Sainsbury's

SKILLS

Resource ManagementPerformance ImprovementTelecommunicationsCustomer InsightManagementContact Center ManagementStakeholder ManagementTeam LeadershipService DeliveryProject DeliveryLeadershipTransition ManagementProject PlanningBusiness TransformationOutsourcingOperations ManagementEmployee EngagementCustomer RetentionIvrTeam ManagementCall CentersProcess ImprovementCustomer ServiceKey Performance IndicatorsCustomer SatisfactionWorkforce ManagementCustomer ExperienceContact CentersCoachingProject ManagementAccount ManagementVendor ManagementChange ManagementPerformance ManagementBpoSiebel 7.xAvayaSlaCrmBusiness Process Improvement

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ABOUT ROBIN DANKS

Experienced Operations Manager with a demonstrated history of working in the…

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