Robert T. Pettway

WORK HISTORY

EDUCATION

ABOUT ROBERT T. PETTWAY

High performance leader seeking an executive position which fully leverages my experience and talent for strategic enterprise process improvements, effective IT solutions, and selling initiatives and services that exceed revenue projections and expected savings by significant margins. Recently promoted to Principal Acct. Executive and originally joined Hyland Software as Sr. Program Manager. In 2017, managed the Cigna Strategic Business Unit for Conduent (formerly Xerox/ACS). Prior to this served over 20 years as the Sr. Manager of Enterprise Document Management, Mail Operations, and General Services for BlueCross BlueShield of Tennessee. These corporate services encompass the entire corporation’s front and back end document processes, imaging, OCR, production print solutions, mail operations, warehouse, corporate logistics, and record retention center. From imaging to print services to warehousing and records, I engineered these processes to efficiently and accurately handle over 200 million documents per year within a total operating budget of @$17 million. I have achieved significant project management and leadership successes including; the complete re-engineering of Print Solutions, the design and implementation of an automated document factory with 2D barcode tracking for Mail Services, and as the Operations Project Manager for the procurement and implementation of FileNet and the Transform image processing system, and numerous others. I am honored to be frequently approached for strategic ideas and leadership in order to stay ahead of our competition. My leadership and initiatives have netted in documented administrative expense savings. I have been directly involved in many RFP’s for new business which have added millions to the company’s bottom line.