Robert Mayhew

WORK HISTORY

EDUCATION

ABOUT ROBERT MAYHEW

Introducing a dynamic Manager. With extensive experience of managing a Field based delivery team within a large, matrix organisation. An In-depth understanding of the whole end-to-end service delivery process and working within regulatory guidelines a dedicated gas specialist with 28 year’s experience within the gas industry.Has a proven track record of implementing change programs to ensure the business remains at the leading edge of service propositions. Leading people through change and driving a culture of new ideas, best practices and new ways of working.Able to create an inspiring environment, via effective communication across all levels. Excellent analytical and problem solving skills, producing great leaders and winning teams.Able to maintain composition under pressure and ensure teams know how their work affects the customer. Challenges unnecessary barriers, to delivering the customer experience and capable of applying Change Management techniques for sustained business growth and behavioural change.Proven record of delivering complex projects ensuring the targets and costs are met. Designing strategy’s to ensure KPI’s are delivered and surpassed. Commercially aware and able to make cost value based decisions. Through Coaching and developing my team and wider teams I have successfully integrated new ideas and ways of working. Empowering individuals to work as a team and alone to gain maximum leverage in obtaining goals. Delivering a safety first message to the team and my colleague’s.