Robert B.

General Manager Training Manager @GNC

Central Business District, FL, US

Efficient and customer-orientated Retail Manager with 10+ years ofexperience and a proven record of success in retail management.→ Excellent customer service, team leadership, marketing, and timemanagement skills. Regularly exceeded monthly sales in multiple storesin the district.→ Facilitate training reviews with stores, leveraging data to identify,plan, and execute on optimization opportunities, and enable changemanagement to drive positive change.→ Hired and trained store managers and retail sales associates formultiple units in two districts.→ Performing store audits in multiple locations to measure and monitorsuccess in inventory and control loss.→ Established and optimized schedules to keep coverage and servicein line with forecasted demands in multiple locations.→ Boosted sales substantially by effectively cultivating customerrapport and delivering superior customer service.

Youngstown State University

Associate's degree