Rob Prosser

WORK HISTORY

EDUCATION

SKILLS

ABOUT ROB PROSSER

With over 20 years Financial Services and 10 years people management experience with in depth knowledge of Wraps/Platforms.Level 4 RDR qualified with full FPC 1-3, RO1 (Regulation & Ethics), RO2 (Investment Principles & Risk), RO5 (Financial Protection), JO7 (Supervision in a Regulated Environment) and J11 Wrap & Platform Services with wide exposure to different business functions including product/service development; marketing including managing core/promotional collateral; managing internal/external communications; operational management and process improvement; sales, compliance and complaint handling. Key strengths are: Versatility and Adaptablity - role variety has created a balanced and appreciative outlook of business needs/drivers.Decisiveness - willing to make a decision, once analysis is clear and based on sound judgement.Conceptual Thinker - able to identify patterns/connections between situations not obviously related.Creative Thinker - able to generate and implement new ideasFocused and Tenacious - renowned for delivering results on time and to plan.As for my goals, my perfect role would be shaping and defining the customer/adviser journey ensuring the proposition is promoted clearly and fairly with the brand shining through at each and every touchpoint.Specialties: Marketing CommunicationsProposition DevelopmentCompliance MonitoringCustomer Journey DefinitionOperational ManagementPeople Management including developing talentProcess Improvement including managing changeRDRComplaint HandlingRegulatory Business ReviewBusiness Analysis