Rob Hinds

Incident and Problem Specialist @Vanquis

Congleton, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jul 2024 — Present

Incident and Problem Specialist @Vanquis

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Bradford, GB

EDUCATION

2010 — 2012

Mid Cheshire College

NVQ level 2 in Business and IT

2001 — 2007

Eaton Bank Comprehensive High School

AS Level in Drama

2008 — 2010

Macclesfield College LZ6

BTEC National Diploma Level 3 in IT and Business

SKILLS

Business Process ImprovementComputer HardwareInfrastructureVoipWindows Xp ProMicrosoft OfficeProject DeliveryService DeliveryBusiness AnalysisMs ProjectConfiguration ManagementUnixWindows ServerIT OperationsStakeholder ManagementEnterprise SoftwareEnterprise ArchitectureIbm TivoliProject ManagementCustomer ServiceIntegrationItilMicrosoft ExcelIT ManagementSoftware InstallationWindows 7Windows 10Hp Quicktest Professional (Qtp)ManagementWireless NetworkingIT Service ManagementTransition ManagementHp Business Service ManagementChange ManagementIT StrategyVendor ManagementSplunkNetcoolDatabasesNew Service Introduction

ABOUT ROB HINDS

A Service Delivery Manager and Major Incident Manager with over 15 years experience working within the Global financial and Banking Sector. I have a diverse background in Service Delivery, Major Incident Management, Cryptography Service Engineering, BCM planning, Alert Management and Cryptographic Security (specialising in SWIFT Alliance Certificate Management). Experience working with NCipher, Safenet and Thales HSM\'s within a secure environment.I have a working knowledge of Unix environments.

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