Rizza L.

Program Manager, Delivery Service Experience, Customer Support @Amazon

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Program Manager, Delivery Service Experience, Customer Support @Amazon

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Edinburgh, GB

EDUCATION

2019 — 2019

University of Amsterdam

Certification, Data Analytics for Lean Six Sigma

2002 — 2006

University Science High School, Central Luzon State University

High School Diploma

N/A

University of Massachusetts Amherst

Postgraduate Program, Lean Six Sigma

N/A

Adamson University

B.S. Industrial Engineering

2006 — 2011

Adamson University

Bachelor of Science in Industrial Engineering, Industrial Engineering

2016 — 2016

Ateneo Center of Continuing Education

Greenbelt Lean Six Sigma Program, Lean Six Sigma

SKILLS

Customer ServiceLogisticsSapManufacturingWarehousingAnalysisSupply Chain ManagementProcess ImprovementClaims ManagementManagementProject ManagementContinuous ImprovementLogistics ManagementWarehouse ManagementAnalytical SkillsProject PlanningSupply ChainInventory Management

ABOUT RIZZA L.

13 years of Lean Six Sigma and Operational Excellence experience in multinational companies for both manufacturing and financial service industries• Post graduate Program in Lean Six Sigma, University of Massachusetts Amherst, Data Analytics for Lean Six Sigma Certified in University of Amsterdam, Lean Six Sigma Greenbelt Certified in S.C. Johnson & J.P. Morgan & Chase, and Tableau Certified in JP Morgan & Chase• Awards in recent years: 2021 Summit Awardee, Top Project Manager Q1 2021, Summit Awardee for 2020 and 2019, Awarded as Top Project Manager for Q4 2020 & Q1 2019

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Rizza L. — Program Manager, Delivery Service Experience, Customer Support at Amazon in Edinburgh, GB | Unifers