Rizwana Qureshi

Customer Journey Lead @Lloyds Banking Group

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Customer Journey Lead @Lloyds Banking Group

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Chester, GB

EDUCATION

1995 — 1998

The University of Manchester

BA Hons Economics

SKILLS

Systems AnalysisGovernanceBusiness Process ImprovementUser Acceptance TestingProject DeliveryFunctional SpecificationsRequirements GatheringBusiness AnalysisStakeholder ManagementTeam LeadershipBusiness RequirementsProject ManagementPrince2SharepointPmoAgile MethodologiesManagementAnalysisChange ManagementBusiness ProcessProcess ImprovementRequirements AnalysisBusiness Process Mapping

ABOUT RIZWANA QURESHI

25 years experience of Business Systems Analysis working on IT and Business projects. Specialising in impact assessments, options analysis, requirements gathering and detailed design covering Business process, User Interface and Logical Technical Designs. Worked using structured methodologies in a high performance environment in collaboration with international teams. Experience is supported by professional accreditation in Project Management and Business & Systems Analysis.

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Rizwana Qureshi — Customer Journey Lead at Lloyds Banking Group in Manchester, GB | Unifers