Ritik Y.

Transaction Assistant @Wilkit Sri Chaitanya Dairy Enterprises

Katni, IN

Key Responsibilities:Generated and managed loan-related files for smooth processing and documentation.Performed file scanning and digital archiving to maintain organized records.Cleaned and maintained MIS (Management Information System) reports for accurate data reporting.Handled CRM (Customer Relationship Management) activities to ensure seamless customer follow-up and service.Conducted FLCC (Financial Literacy & Credit Counselling) sessions to educate customers on financial products and services.Supported loan disbursement activities ensuring timely and error-free execution.Key Achievements:Successfully improved the accuracy and efficiency of MIS reports through consistent data cleaning.Contributed to faster loan disbursements by optimizing file management and coordination.Played an active role in enhancing customer engagement via CRM and FLCC initiatives.Highlighted Project:FLCC Campaign Initiative: Led and executed multiple Financial Literacy campaigns, helping improve customer awareness about loan products and digital banking, contributing to better financial inclusion.