Rita L.

Financial Counselor @UC San Diego Health

La Jolla, CA, US

Experience Hospital Registration and Patient Access within a large, complex healthcare system.• Experience managing the patient referral and prior authorization process, ensuring accuracy and timeliness in coordination of care.• Working knowledge of the patient referral and authorization process.• Processed Hospital Presumptive Eligibility, Medi-cal applications efficiently• Certified Revenue Cycle Representative• Familiar third party payors and reimbursement requirement, medical terminology, ICD-9 and CPT codes• Strong working knowledge of medical terminology, enabling effective communication with clinical staff and accurate documentation.• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook; capable of creating reports, presentations, and managing communication efficiently.• Exceptional communication skills, with the ability to convey information clearly and professionally in both verbal and written formats.• Maintained comprehensive knowledge of state and federal programs related to patient assistance.• Bilingual skills fluently in Spanish/English verbally and written• Utilized business acumen and social services skills to collect and review financial and personal information from patients.• Attended regular meetings with Patient Access including Financial Counselor. Also attended meeting with County of San Diego presentations.• Covered California Certified Enrollment Counselor.

CSUSM Extended Learning

SHRM certification prep course

University of California, Riverside

Bachelor of Business Administration - BBA