Rishi Rajput
Senior Team Lead @Thrillophilia.com
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WORK HISTORY
Senior Team Lead @Thrillophilia.com
Jaipur, IN
Led end-to-end operations for domestic travel products including luxury stays, group tours, and FIT bookings, ensuring seamless execution and service consistency.Managed supplier contracting, supply planning, and P&L ownership, improving margins through effective negotiation and cost optimization.Built and scaled a strong vendor ecosystem by onboarding hotels, operators, and partners, ensuring reliable supply and consistent service delivery.Optimized inventory and allotment planning, improving availability during peak demand while reducing wastage and overbooking risks.Developed and implemented Google Apps Script automations, reducing manual effort by ~30% and improving real-time operational visibility.Collaborated cross-functionally to resolve escalations and improve overall customer experience.Trained and mentored team members, improving productivity, response quality, and ownership across operations.Used data-driven insights (booking trends, cancellations, complaint patterns) to refine processes and strengthen operational efficiency.
EDUCATION
Barkatullah University Institute of technology Bhopal
Bachelor of Computer Applications, Computer Programming, Specific Applications
Indian Institute Of Tourism And Travel Management
Master of Business Administration - MBA, Tour Guiding & Escorting
ABOUT RISHI RAJPUT
Experienced with team leadership, project management, and strategic planning. Utilizes strong communication and problem-solving skills to drive team success and project outcomes. Track record of fostering collaboration and achieving organizational goals.
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