Rishi Gautam
Senior Director, Hosting and Platform Services and Cmc IT @Johnson Controls
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WORK HISTORY
Senior Director, Hosting and Platform Services and Cmc IT @Johnson Controls
Milwaukee, WI, US
Managing complete hosting and platform for JCI, managing own Cost Center ($210 M+). Defining new strategies and executing them to modernize and secure JCI landscape. Improving security posture of JCI by reducing tech debt by 50%. Enabling enhanced security measures for complete JCI environment. It also includes rolling out security tools like Qualys, CS and implementing CIS hardening. Responsible for Vulnerability management across the IT landscape. Reducing vulnerability resolution MTTR from 120 days to below 30 days.Managing a team of over 200 people working multiple domains and platforms. Managing Ops and Architect for many Platforms and Infrastructure.Overseeing Contact Monitoring Center (CMC), IT services for JCI Business.
EDUCATION
Delhi Public School - Ranchi
12th, Science
BIT Mesra Student-Industry Relations Cell
B.E., Electronics and Communication
SKILLS
ABOUT RISHI GAUTAM
Results-oriented, Senior IT Leader with an excellent delivery record building COE\'s, transformations through managed services, managed our own Cost Center ($140m+), extreme Outsourcing/Offshoring, global ERP implementations, Technology Leader, Entrepreneur and Architect with strong track record in designing, building and managing large scale Infrastructure and Platforms. Recognized thought leader for identifying digital opportunities (strategy and roadmap) with demonstrated ability leading large (>$5m) global initiatives. Respected and collaborative leader in highly matrixed organizations, at both headquarters and business units. Open, and honest communicator inspiring trust, confidence, and loyalty with employees and partners. Extreme cost optimization in fast-paced, time-sensitive, disrupt IT environments. International experience including living overseas as an expat in Mexico, South Africa.AREAS OF EXPERTISE:Infrastructure Engineering and OPS (500 FTE+) • Intelligent Automation, RPA • Cloud IAAS, PAAS (DEVOPS) • Database and Middleware design and Architect • Service Delivery Model Optimization • Managed Services ($40m+) • Strategic Outsourcing • Mergers and Acquisitions • IT Strategy • ITIL Adoption • Global Large Scale Transformations • Enterprise Architecture • Enterprise Integrations • Data Strategy, Governance and Analytics (Big Data) • Business Relationship Management • Lean Management • Process Re-Engineering • Software Asset Management • Built and manage global high performing teams • GCP, Azure, OCI Expertise
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