Rikita Shukla
Account Manager @Tatvic ®
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WORK HISTORY
Account Manager @Tatvic ®
Ahmedabad, IN
Effectively manage and cultivate enterprise clientele, leveraging Mar-tech tools from Google Marketing and Cloud Platform to drive revenue growth-Oversee a portfolio of enterprise-level clients, generating approximately INR 20 Cr annually with a consistent 15% account growth rate- Performing account management practices like strategic planning, stakeholder management, QBR meetings in order to ensure account growth and retention- Proactively assessing and maintaining high client satisfaction levels, achieving an impressive NPS rating of 4.8/5. Leveraging positive experiences to generate customer testimonials and success stories-Demonstrated expertise in managing diverse clients from industries such as BFSI, Publishing, OTT, E-commerce, and Hospitality.
EDUCATION
Institute of Management, Nirma University
Master of Business Administration (MBA), Finance and Marketing
Pandit Deendayal Energy University (PDEU)
Bachelor of Technology (B.Tech.), Petroleum Engineering
SKILLS
ABOUT RIKITA SHUKLA
Passionate management professional with 9+ years of rich experience in Solution and…
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