Rigo Villafuerte
Employee Relations Consultant @Verizon
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WORK HISTORY
Employee Relations Consultant @Verizon
Currently spearheading complex workplace investigations and providing strategic counsel to leadership to ensure a productive, compliant, and inclusive work environment.
EDUCATION
Widener University
Biological and Physical Sciences
Villanova University
Human Resources Management and Services
SUNY Orange
Associate’s Degree, Biology/Biological Sciences, General
Strayer University
Human Resources Management and Services
SKILLS
ABOUT RIGO VILLAFUERTE
Strategic HR Leader | Employee Relations Consultant | U.S. Army VeteranI build high-performing cultures by bridging the gap between complex business objectives and the people who power them. With over two decades of experience at Verizon—rising from front-line customer support to Employee Relations Consultant—I have developed a unique 360-degree view of the employee lifecycle.My approach is rooted in the leadership principles I honed as a Sergeant in the U.S. Army: discipline, accountability, and a \"mission-first\" mentality. Whether I am navigating sensitive workplace investigations, advising senior leadership on organizational design, or sourcing top-tier talent, my goal is always to foster an environment where both the business and the individual can thrive.Core Areas of Expertise:Employee Relations & Compliance: Expertly managing workplace investigations and conflict resolution with a focus on fair, data-driven outcomes.Strategic HR Partnership: Aligning workforce planning and performance management with long-term corporate goals.Change Management: Acting as a steady hand during departmental transformations and organizational shifts.Leadership & Mentorship: A proven track record of developing junior personnel into future leaders, from the motor pool to the corporate office.I am passionate about building inclusive workplaces where clear communication and mutual respect drive results. Let’s connect to discuss the future of HR strategy and employee engagement.
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