Rick C. Crego

Digital Customer Experience Product Owner @Palo Alto Networks

San Francisco, CA, US

EMAILS

r•••••@paloaltonetworks.com

MOBILE NUMBERS

+14•••••••24

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WORK HISTORY

Nov 2021 — Present

Digital Customer Experience Product Owner @Palo Alto Networks

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EDUCATION

1996 — 2000

UC Santa Barbara

B.A., Economics & Spanish

SKILLS

Jde Enterprise OneProcess ImprovementAgile MethodologiesManagementSimplifying the ComplexMicrosoft WordEdiBusiness Process ImprovementFdaMicrosoft ProjectVisioSales OperationsCustomer ServiceSoftware Development Life Cycle (Sdlc)Data AnalysisCustomer Facing RolesMicrosoft ExcelPowerpointU.s. Food and Drug Administration (Fda)Microsoft OfficeQuality System ComplianceAccount ManagementProject ManagementBusiness AnalysisLeadershipSupply ChainDelivery MetricsJiraAnalysisSix SigmaProduct LaunchElectronic Instructions for UseGlobal Data SynchronizationErp SoftwareGlobal Trade Identification Numbers and UpcMedical DevicesCpfrMicrosoft PowerpointCross-Functional CollaborationsCustomer Experience

ABOUT RICK C. CREGO

Experienced eCommerce professional with a passion for providing top notch customer service and solutions using strong computer, interpersonal and problem solving skills. Experience in: • Project Management • Customer Collaboration • eCommerce • Process Creation and Training • Lean and Agile Methodologies• Collaboration across functional groups Valued for excellent internal and external customer service, and the ability to translate technical issues into easier to understand concepts.Certifications: Certified Scrum Master; Process Excellence - Green Belt; and VICS CPFRCONTACT: r••••••@yahoo.com

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