Richard Baylis

Director Expert Services @Optimizely

London, GB

As a sole Professional Services sales contributor in EMEA, I successfully managed 50+ SaaS, PaaS, and on-premise client accounts, including Knight Frank, Royal London, Quilter, Mazda, and Xerox, consistently delivering tailored professional service solutions. I am the go-to contact for both clients and internal teams, and I have a proven track record of driving new business, product adoption, renewals and boosting customer satisfaction score (CSAT). I supported clients and partners across multiple countries, including the United Kingdom, Finland, Sweden, the Netherlands, Belgium, Spain, Denmark, Dubai, Saudi Arabia, and Norway.

University of Southampton

2:1, Advertising