Craig Ferrara
VP of Customer Advocacy @Optimizely
Signup · Get unlimited contacts
WORK HISTORY
VP of Customer Advocacy @Optimizely
San Francisco, CA, US
Responsible for developing and delivering on Optimizely\'s global strategy for customer Onboarding, Education, Value & Adoption and Community.
EDUCATION
University of California, Davis
Bachelor of Arts (B.A.), Design, Graphic Design
University of California, Davis
Bachelor of Arts, Design; an emphasis in Visual Communication
SKILLS
ABOUT CRAIG FERRARA
I work and live in California with my wife, son and daughter. I love to play soccer and am on several teams in the Bay Area. I have worked in SaaS for my entire career and have had the privilege to travel to more than 20 countries between leisure and work. If your country serves tea - you can bet I love visiting or want to visit.I am the VP of Customer Advocacy at Optimizely - which is a passion of mine. I love to build practices within companies that help to quantify the value and impact of a platform. I also enjoy creating scalable process to help customers realize MORE value in the product they are utilizing. This could be in sound account management and renewal practices, creating a quantified and value-centric account lifecycle, or in helping to build a map connecting analytics to configuration optimizations!My job is to make sure you understand what this platform can do for you, measure that impact in an unquestionable way and see the value in a continued relationship with your platform provider.In any case, the most fun I have is in working with other nerdy people who like cutting edge technology and helping companies adopt technology.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.