Richard Brownson
Emea Central Engineering Technical Support Manager @Park Place Technologies
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WORK HISTORY
Emea Central Engineering Technical Support Manager @Park Place Technologies
Birmingham, GB
Park Place Technologies I am head of the EMEA Network Technical Support team for Advance Engineering. My team is split between the UK and the Netherlands, managing all 3rd level TAC support escalations regarding hardware faults to technical support analysis supporting our global customers in a follow the sun model. A key stakeholder delivering new products into our support model and managing business partners. Provide pre-sale support for sales team for new and existing customers to help deliver our variety support features for customers infrastructure estates
SKILLS
ABOUT RICHARD BROWNSON
Easy to approach experienced and innovative senior manager. A high-energy leader with…
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