Richard Beard
Business Development Manager @Civica
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WORK HISTORY
Business Development Manager @Civica
Business Development Manager (2010 – Present)Exceeded annual revenue and growth targets through new business acquisition and account expansion.Established strong relationships with senior leaders across local government, and other sectors.Led the launch and market growth of Civica’s Coroners Case Management Solution (2015), contributing to over 65% UK market share.Manage full bid & tender lifecycles across major UK public sector frameworks.Delivering cloud‑based solutions across Legal, Coronial, Complaints, FOI, IG and Regulatory services.Account Manager & Pre‑Sales Consultant (2006 – 2010)Managed key customer accounts, ensuring high service satisfaction and long-term retention.Delivered all Legal sector software demonstrations during this period.Supported proposals, renewals, tenders and commercial negotiations.Coordinated internal teams to deliver complex projects and meet client expectations.Case Management Consultant (1998 – 2005)Led consultancy and implementation for Legal case management solutions across public and private sectors.Conducted requirements workshops, workflow design and system configuration.Delivered training, UAT support and post‑go‑live optimisation.Improved operational processes and reporting capability for multiple legal teams.Legal Accounts Trainer (Feb 1994 – 1998)Delivered training on legal accounting systems including setup, configuration and reporting.Trained legal cashiers, partners and fee‑earners in compliance and finance processes.Supported data migration, go‑live readiness and documentation creation
EDUCATION
burton and South Derbyshire College
National Diploma in Business and Finance, Business and Finance
ABOUT RICHARD BEARD
Strategic and relationship driven Business Development Manager with over 30 years’ experience delivering digital transformation across Legal, Local Government, and Regulatory sectors.Recognised for building long term client partnerships, securing major contracts, and leading the development and rollout of innovative case management solutions, including Civica’s highly successful Coroners Case Management System, now adopted by the majority of UK services.My background spans Business Development, Account Management, Case Management Consultancy, Pre Sales, and Legal Accounts, giving me a uniquely holistic understanding of client needs, case management, compliance, and technical delivery. I work closely with senior stakeholders to design and implement solutions that drive efficiency, compliance, and measurable business improvements.I am passionate about helping organisations modernise their services, adopt cloud technologies, and improve the way they manage cases, information, and citizen interactions
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