Richa Deb

Business Analyst- Consumer and Business Services @Attorney-General’s Department South Australia

Adelaide, AU

Creating detailed process maps using Visio to capture current workflows and performing gap analysis to identify inefficiencies and opportunities for process improvement.• Facilitate collaborative workshops with cross-functional teams to elicit requirements, align business objectives, and ensure stakeholder buy-in throughout the project lifecycle.• Support change management initiatives by assessing business impact, preparing communication plans, and helping stakeholders transition smoothly through process and system changes.• Developing clear, structured business and functional requirements, documenting them in SharePoint to ensure accessibility, version control, and seamless team collaboration.• Conduct comprehensive current vs. future state analysis, using Visio to visualize both states and support the planning of effective, scalable business solutions.

Purdue University

Post Graduate

Calcutta University

Bachelor’s Degree

IMT CDL Ghaziabad

Master of Business Administration (M.B.A.)