Rich Storm
Senior Vice President @Cadex
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WORK HISTORY
Senior Vice President @Cadex
Winchester, VA, US
EDUCATION
United States Army
Military Police
SKILLS
ABOUT RICH STORM
A proven business leader with strategic vision and tactical understanding of the commercial and consumer life cycle management to include shared services leadership, sales, credit, risk, order services, billing, dispute remediation, collections to drive increased cash flow, customer satisfaction and profitability. Responsible for successfully leading shared services solutions for Fortune 20 company globally within the healthcare, energy, transportation, oil & gas and software technology industry segments.Appointed with Federal Reserve Bank approval to Chief Operating Officer and later President of troubled banking institution. Improved the bank’s net operating margin by 83.7%(2.22% to 4.08%) within 18 months. Established and led global sales support, order, credit, customer service and collections operations driving improved cycle time, productivity, cash and revenue generation. o Global Shared Service Leader o Quality & Process Optimization (DMAIC, DFSS, BPM, LEAN) o Client Relationship & Services Deliveryo Global Commercial Risk & Credit Leader o Collections Strategy & Dispute Remediation o Commercial Bank President & COO, Directoro GE Leadership Courses (Jack Welch Education Center, Crotonville) o Outsourcing Strategy & Vendor Management o Organizational Restructuring & Optimization
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