Ricardo C.

WORK HISTORY

EDUCATION

ABOUT RICARDO C.

Technical Account Manager at Cisco ThousandEyes | CompTIA SME | Speaker | ProfessorI am an enthusiastic and highly dynamic network engineer and IT professional with a proven track record of delivering positive results for every project and team I work with.In my role as a network engineer, I have successfully led complex operational activities and projects to maintain network systems and communication services. My expertise includes configuration, updates, documentation, and coordinating the installation and maintenance of network equipment.Beyond my professional duties, I am a guest speaker at various industry events and a part-time teacher, where I share my knowledge and expertise with others. Additionally, I serve as a CompTIA Subject Matter Expert (SME), contributing to the development of new items for certification exams.Throughout my career and education, I have honed excellent interpersonal and communication skills, both spoken and written. I am self-taught and demonstrate a high level of motivation, enabling me to complete new tasks and meet deadlines effectively.I firmly believe that communication and teamwork are key elements to achieving success.