Ricardo M.
Customer Service Advisor @Sensée
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WORK HISTORY
Customer Service Advisor @Sensée
Cusstomer Support. Account Management, System Troubleshooting, Orders adminstration. Proficiency in Microsoft 365, Genesys and Livedesk
EDUCATION
FIAM-FAAM
Bachelor's degree in Social Communication, Jornalism
ABOUT RICARDO M.
Accomplished, account manager and reliable customer service specialist with proven experiences in technology and E-commerce, Finance, Forex, and Travel industries. Proficient in VIP customer service support, sales in special developments, import, export, and wholesalers’ brands and purveyors in China, the EU and the Americas. Proof reading and technical translations English/Portuguese. A detail-oriented professional, who always delivers superior results, even when under extreme pressure. Quickly and accurately understands customer needs and consistently provides outstanding customer service. KPI’s driven.Bilingual: Native Portuguese and English C2English speaker: Fluent - High Advanced Professional Level
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