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Ricardo Rick Claros
Assistant Leader @RH
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WORK HISTORY
Assistant Leader @RH
Corte Madera, CA, US
EDUCATION
Codify Academy
Front End Developer course
San Francisco State University
Mechanical Engineering
SKILLS
ABOUT RICARDO RICK CLAROS
Passionate customer success professional with 7+ years of retention & engagement expertise of building happy, engaged users by:• Boosting Retention: Implemented a customer retention initiative that resulted in a 25% increase in retention rates.• Optimizing Onboarding: Designed seamless onboarding processes to ensure smooth user integration.• Empowering Users: Delivered exceptional support and training, maximizing feature usage and satisfaction.• Fostering Collaboration: Built strong partnerships with internal and external teams for efficient problem-solving.I leverage my strong communication skills to bridge the gap between users and technology. I\'m also proficient in Salesforce CRM, G-Suite, and various data analysis tools.Connect with me to discuss how I can help your company achieve its customer success goals!Email: r••••••••@gmail.com#CustomerSuccess #CustomerExperience #CustomerEngagement #UserExperience #CRM #Salesforce #DataAnalysis #MechanicalEngineering #Saas #LinkedIn #Networking
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