Reynaldo Magdael
Senior Business System Analyst @Allegis Group
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WORK HISTORY
Senior Business System Analyst @Allegis Group
BSA for an Agile team working with a global financial institution, refining and solidifying business requirements for added enhancements and new features for their base User Interface through Salesforce Service Cloud - Responsible for interfacing with Business Stakeholders and Internal SMEs to generate, communicate, and clarify deliverable action for the team - Responsible for creating, refining, and implementing internal standards to meet - Primary SME for Salesforce functionality, best practices, and system limitations - Contributed method and code to key Salesforce deliverables in partnership with the Development Tech Lead - Major driver in managing KPIs and OKRs for this project while making sure that future development is accounted for - Responsible for reporting progress and blockers to managerial and executive staff
SKILLS
ABOUT REYNALDO MAGDAEL
With over eight years of experience as a business system analyst, and almost two decades…
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