Reid Armstrong

Sr Sales Communication Agent @Kellanova

Battle Creek, MI, US

Manage the operations of the Sales Solutions team. This includes making sure processes, documentation, training, and availability are all aligned to deliver our number one objective: Best-in-class customer service.• Leveraged the Sales Solutions team to deliver excellent customer service to Kellanova Retail Sales organization in support, onboarding, technology, and auto program administration. • Kellanova Retail Sales Onboarding Lead – Led the Sales Solution operations for end-to-end onboarding for Kellanova Retail Sales, resulting in over 300+ retail new hires processed to date. • Managed the end-to-end Kellanova United States and Canada sample ordering process. Leveraged Microsoft SharePoint and SAP to ensure orders were correctly captured, planned, and delivered.

Michigan State University

Bachelor's Degree, Advertising Management Major, Business Administration and Management Minor