Regina Williams Singh
Technician Lan-wlan (Bmw Account) @NTT DATA, Inc.
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WORK HISTORY
Technician Lan-wlan (Bmw Account) @NTT DATA, Inc.
Greer, SC, US
Troubleshooting fiber, copper, Cisco/HP switches, and Cisco Access Points. Upgrade OS and configurations on Cisco and HP switches. Configure Cisco switches to BMW standards for in place upgrades and end of life (EOL) changes. Provide on-going support for Cisco/HP switches and Cisco Access Points. Monitor StableNet for outages. Manage ITSM queue for all requests from customer for incidents and change requests. Manage CMDB inventory database for IPv4, IPv6, hosts, VLANs and networks. Provide On-Call support rotation.
EDUCATION
University of South Carolina Upstate
Computer Science
ABOUT REGINA WILLIAMS SINGH
Technician LAN-WLAN (BMW Group Account) at Dimension Data
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