Richard Redman

Head of Marketing @The Coaching Manual Ltd

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2020 — Present

Head of Marketing @The Coaching Manual Ltd

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Manchester, GB

Lead global marketing strategy for two SaaS products in the sports-tech space- The Coaching Manual: the world’s leading online football coach education platform, trusted by Premier League and MLS academies- TopTekkers: a youth player development app with downloads, supporting grassroots clubs worldwide.Key Achievements & Responsibilities- Scaled B2B and B2C subscription growth through multi-channel campaigns (SEO, PPC, CRM, social, PR, partnerships)- Built and managed customer lifecycle funnels: freemium → premium → enterprise licensing- Partnered with clubs, federations, and schools to drive adoption across UK, North America, and Asia- Increased customer retention by collaborating closely with support teams to improve NPS, churn, and customer experience- Managed international agency relationships, budgets, and reporting dashboards across CRM and paid media.SaaS Marketing, Subscription Growth, Partnerships, Sports Tech, Product Marketing, Lifecycle Marketing, CRM, Retention, Customer Experience, B2C/B2B Marketing

EDUCATION

2005 — 2008

The Manchester Metropolitan University

Bachelor of Arts (BA), English Literature and Creative Writing

SKILLS

Press ReleasesSocial MediaBloggingEditingCopywritingResearchEnglishNews WritingPublic RelationsJournalismMicrosoft OfficeMicrosoft WordPowerpointWindowsPublic SpeakingCreative WritingMarket ResearchProofreadingCopy EditingNewspapersFeature ArticlesB2bCustomer ServiceOutlookPhotoshopCmsMicrosoft ExcelWebsitesChemical PlantsFood ManufacturingChemical Engineering

ABOUT RICHARD REDMAN

I’m a marketing leader with 10+ years’ experience driving growth for SaaS and sports…

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Richard Redman — Head of Marketing at The Coaching Manual Ltd in Manchester, GB | Unifers