Reco Haynes
Business Care Expert @T-Mobile
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WORK HISTORY
Business Care Expert @T-Mobile
Las Vegas, NV, US
Cultivate and maintain trusted relationships with business customers by understanding their unique needs and delivering tailored solutions that align with their goals.Resolve escalated inquiries and service issues with urgency and accuracy, partnering cross‑functionally to identify root causes and implement long‑term solutions.Support field sales teams by managing post‑sale follow‑up for billing, device, and service matters, ensuring a smooth handoff and positive customer transition.Utilize Salesforce and internal CRM tools to track interactions, document solutions, and maintain 100% accuracy in account records and case notes.Stay current on T‑Mobile products, services, and promotions, positioning offerings that reduce churn and enhance customer lifetime value.
SKILLS
ABOUT RECO HAYNES
Seeking new opportunities and positive changes in my life. my abilities to be self…
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