Rebecca Meka Ajibade
Universal Banker @汇丰
Peterborough, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2024 — Present
Universal Banker @汇丰
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GB
Managing customer relationships, providing tailored banking solutions, and handling complex customer queries to enhance service satisfaction.• Ensuring strict compliance with financial regulations and security protocols, safeguarding customer data and mitigating risk.• Developing proactive customer engagement strategies to boost retention and loyalty.
EDUCATION
N/A
University of Ilorin
Bachelor's Degree
N/A
University of Lagos
Masters Degree
SKILLS
TelecommunicationsCustomer ExperienceTeam ManagementTeam LeadershipCall CentersProject ManagementContact CentersGsmCustomer SatisfactionTrainingVasNet Promoter ScoreCustomer Experience ManagementMicrosoft OfficeCustomer ServiceService DeliveryLeadershipSlaTeam BuildingManagementChange ManagementCrm
ABOUT REBECCA MEKA AJIBADE
I am a results-oriented and customer-focused Contact Centre & Customer Service Manager…
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